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Convert Leads with Clear Communication
Being honest means being clear and upfront and is always the best policy. Adopting this attitude has had so many benefits in my work and personal life, from reduced stress to better relationships, but today I’d like to focus on how it is the key to converting your potential customers into actual customers. Developing an open and honest relationship with your leads is important for several reasons.
Who’s the Boss?
A customer-driven organization is constantly improving because the ownership and management is trained to hear the customer’s voice. The two questions consistently asked of customers are; “how are we doing, and how can we do better.”
Infographic: 10 Steps to Brilliant Social Customer Service
Here, the author shares how infographics can boost your marketing and customer service.
Are You Missing Out on a Key Market—Millennials?
Here, the author shares how to attract the Millennials and what it can do for your business if you succeed.
Adapt or Die
Here, the author shares how competition and customer satisfaction are connected.
5 Keys to Customer Loyalty
Good blog on how to raise your customers' loyalty.
Is Your Small Business Falling Short of Customers’ Expectations?
Here, the author shares the reasons why having a website for a small business is not an option.
8 Guidelines for Writing Professional Emails
Here, you can find a tip how to keep your email correspondence professional.
Business Moats – What Are They?
Here, the author shares what are the qualities of superior companies calling them "business moats."
Top 5 Reasons Customers Change Brands or Companies
Why and when business owners should pay attention to their customers?