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How do You Write a Social Media Implementation Plan?
If you fail to plan, you plan to fail! Social media marketing need not be overwhelming if you plan it out strategically. Here, Giselle Aguian, AZ Social Media Wiz explains how to develop a plan for your business.
The Future of Shopping: Is Retail Absolutely Doomed?
Is old-fashioned, shopping at a retail brick-and-mortar store doomed? Maybe, maybe not. Certified SCORE Mentor, Jim Lavorato explains what retail stores have to do to compete with digital ecommerce that's everywhere.
As You Reopen, Know that Behavior is Important in Being Successful
Ready to reopen? You need to know that behavior plays an important role in the success of your business. Here are some helpful business tips....
You Can’t Sell It Without Great Customer Service
Customer service is arguably THE most important facet of your sales cycle. If you think of the process by which you sell your product or service as a crown, customer service is your largest gem. You have to figure out how to address customer concerns, including product related questions, billing, and technical support. Consider what “kind” of customer service your customers would demand, expect or be impressed with.