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Today’s Customer Service is Very Social
In today's social world, a reputation can be "cancelled" in seconds. You really have to know your customers to be able to provide them the best customer service possible.
How to Become a Leader in your Small Business Community
It is time to marshall your leadership efforts and those of your employees to, not only help your business survive, but also to provide business leadership to other business communities, the hospital organizations the public in general.
How do You Write a Social Media Implementation Plan?
If you fail to plan, you plan to fail! Social media marketing need not be overwhelming if you plan it out strategically. Here, Giselle Aguian, AZ Social Media Wiz explains how to develop a plan for your business.
Time Management is Painful: Successful Leaders do it Anyway
Not enough sales, people problems, cash flow issues, etc. – are all symptoms – they’re all a call to face the discomfort directly and solve it first by making the time. Steve Feld, Certified SCORE Mentor provides tips to better manage your time.
The Future of Shopping: Is Retail Absolutely Doomed?
Is old-fashioned, shopping at a retail brick-and-mortar store doomed? Maybe, maybe not. Certified SCORE Mentor, Jim Lavorato explains what retail stores have to do to compete with digital ecommerce that's everywhere.
As You Reopen, Know that Behavior is Important in Being Successful
Ready to reopen? You need to know that behavior plays an important role in the success of your business. Here are some helpful business tips....
No Matter What, You Must Remain Flexible!
One of the greatest challenges to success in business is to learn how to stay focused on your goals while remaining flexible enough to adapt to needed change.
What You Need to Know about the Customer Buying Journey
Understanding how our Customers Behave is not Simple. In this article we define consumer behavior, discusse various processes involved in consumer behavior, and describe how several psychological processes are related to our customer’s decision making.
How to Ride the Right Tide for Business Success
As small businesses begin to open up again , the business owner must look forward to creating future business or new ventures. Here is some advice from other entrepreneurs and business leaders.
How Your Small Business Needs to Change to The New Normal
What does the *New Normal* look like for your small business after COVID-19? An Organizational Change Practitioner gives timely business tips to help you cope with the change that has been thrust upon you.
Social Media Usage Is Up: How to Grow Your Following and Reach!
With people stuck at home under the COVID-19 Pandemic Lock-down or “Social Distancing”, social media usage is up tremendously! Here's how to build your following and reach!
Don’t Neglect Your Social Media Marketing While on COVID-19 Lock-down!
Now's the time to plan for recovery from the Coronavirus Pandemic shutdown and revive your economy! More people are using social media, now more than ever! Here are 9 things you can do now while you're stuck at home waiting for COVID-19 lockdown to pass.