By Giselle Aguiar, AZ Social Media Wiz
When I take on a new client, my first question to them is, “Who is your target market?” If I’m speaking with a Realtor, it’s inevitable that I hear, “Anyone who wants to buy or sell a house.”
To that ask, “Can you narrow it down a bit?”
One then said, “Hispanics.”
“Still too broad.”
After thinking a bit, she said, “Young Hispanic professionals with families.”
Now we’re talking. Now we have something to work with. You can’t dive into social media marketing without defining your target market and determining which social networks they use the most and how each network works.
How to Determine Your Target Market’s Persona
Think of your perfect customer. One person: male or female; age; marital status; education; occupation and household income. What do they like? What are their dislikes? What are their hobbies? What do they do in their spare time? Do they have pets? What sports do they watch, if they watch them at all? Where do they live? Where are they from? What’s their nationality? What’s their culture?
Most importantly: What are their pain points?
You can have more than one target market. But you have to define each of the clearly.
Now you have to do a little research. Which social networks do they use the most. You have to have a presence in all the major networks, but you focus your time where your target market spends the most time. That doesn’t mean you can neglect the others.
The problem with searching for social media statistics and demographics online is that there is actually too much data out there. And a lot of it is outdated and it varies between sources. What do you do? Who do you trust?
Here are some sites the I use to get the most current data:
- Social Media Today
- These LinkedIn groups also have a lot of current information on the social networks and there are many more:
Here are current social network membership stats as of the summer of 2013.
The networks are growing so fast and the demographics change as they grow. LinkedIn gets 2 new members every second. 135,000 people join Twitter every day. Last year Pinterest had just 25 million, it’s now at 70 million. As you can see in the picture below, Facebook is number one, Twitter and Google+ are fighting for second place. LinkedIn is catching up and growing quickly since they revamped the site last year. Tumbler’s there because Yahoo bought it, so it bears watching. And Pinterest is brining up the rear, but I predict that by the holidays, it’ll hit 100 million easy.
This will give you an idea of the demographics of each of the major networks:
- 680,000,000 use Facebook via a mobile device
- 67% of online adults are on Facebook
- More women than men
- The average Facebook user has 130 friends
Twitter: News, real-time communication
- 55% Female
- 62% between age 18 and 34
- The average Twitter user has 27 followers
Google+: Google making search social
- More men than women
- Half of the users are between 18 and 24
- Very global
- 65/35 Male/Female
- Over 75% are college educated
- Majority between age 35 and 54
- Avg. household income $110,000
- LinkedIn users have more buying power than all user in all the other networks
Tumblr: blogging, photo & video sharing
- Majority under age 35
Pinterest: Virtual pinboard
- 80% women
- 50% of them have kids
- Majority between 25 and 44
Giselle Aguiar is a social media, inbound and content marketing strategist & trainer helping small to mid-sized business owners learn how to leverage the power of social media marketing, increase traffic to their websites, generate leads, increase brand awareness and establish themselves as experts in their fields.
Giselle has worked in Internet Marketing in one form or another since 1995. Before that, she worked in traditional marketing, promotions, event planning and broadcast media. She’s the Official Social Media Manager for Greater Phoenix SCORE and a trainer for the Peoria, AZ Chamber of Commerce. Contact her at email@example.com. Website: http://azsocialmediawiz.com