Health Care and Life Services

Michael Siegel

Current City: Savannah, GA

Michael Siegel comes to SCORE with over 35 years’ experience in healthcare and healthcare IT.  Michael grew up on Long Island, NY and after earning a BS in Biology from Moravian College and an MA in Developmental Biology from Temple University, Michael started his healthcare career at the National Institutes of Health in Bethesda, MD. Michael’s early work with the National Cancer Institute at NIH led to his selection as Executive Director of the new Comprehensive Cancer Center for the State of Florida under the auspices of the University of Miami/Jackson Memorial Medical Center. Following the successful launch of the statewide Cancer Center, Michael joined IBM as a Medical Industry Account Executive, selling and implementing computer systems in healthcare organizations throughout South Florida. Michael then became minority owner of a Medical Personnel Pool homecare franchise (now Interim Services) where, combining his sales, systems and operations knowledge, he tripled the company’s sales and achieved profitability in only thirteen months. Michael then joined Interim’s Corporate Management Team to establish the company’s first professional IT Department where he served as CIO for the next 8 years. During Michael’s tenure at Interim, the company expanded rapidly and increased annual revenues from $250 million to $650 million. Over the next twenty years, Michael served as CIO for several other large, successful homecare organizations, including Maxim Healthcare Services, Addus Healthcare Services, and Memorial Health’s home health division, CareOne.  After a thirteen year absence to pursue his work at Maxim Healthcare Services in Maryland, Michael and his wife, Gail, returned to Savannah in 2010. Happy to be “back home” in Savannah, Michael now works part time as a successful homecare IT consultant, is honing his skills as a nature photographer, enjoys using his marine biology background as a volunteer at the UGA Marine Extension Service on Skidaway Island, and is looking forward to working with the SCORE team helping aspiring Savannah-area entrepreneurs to achieve their dreams.

Resume

Education

B.S., Moravian College; M.A., Temple University

Mary Beth Huffman

Current City: Carpentersville, IL

Expertise: Business Strategy, Advertising, Marketing, Media, Communications.

Resume

Education

Eastern Illinois University - M.S.

Eastern Illinois University - B.S.

 

 

I have a business that sells equestrian supplies both retail and online. I’d like to begin
using social media as a marketing tool, but I’m clueless as to how to begin. How do I go about 
developing a social media strategy?

 

About the Author

 

This column is brought to you by the Merrimack Valley Chapter of SCORE, with nearly 
70 current and former business executives available to provide free, confidential, one-on-one 
business mentoring and training workshops for area businesses. Call 603-666-7561 or visit 
merrimackvalley.score.org for information on mentoring, upcoming workshops and volunteer 

Shenandoah Chefalo

Current City: Traverse City, MI

I spent 20+ years as a Law Office Administrator handling everything from Human Resources to Marketing, Advertising, Customer Service and running a service office. 

I have spent the last 4 years as a Business and Life Coach. Counseling, Consulting and Coaching businesses and business owners to reach their greatest achievements.  

Resume

Education

Michigan State University (BA) in Interdisciplinary Studies in Social Science, Human Resources

Coach U-Core Essentials Graduate (Life, Business and Executive Coaching)

Ask SCORE

Our four-year-old printing business is finally on solid footing. We’ve worked hard and 
been very fortunate, and now we’d like to begin giving something back to the community. What 
types of activities can you suggest?

 

About the Author

This column is brought to you by the Merrimack Valley Chapter of SCORE, with nearly 70 current and former business executives available to provide free, confidential, one-on-one business mentoring and training workshops for area businesses. Call 603-666-7561 or visit merrimackvalley.score.org for information on mentoring, upcoming workshops and volunteer opportunities. SCORE is a national, non-profit organization and a resource partner of the U. S. Small Business Administration.

Tara Jenson

Current City: Eldora , IA

 

 

2012 - present

 

 

 

 

 

2007 – 2012

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2004 – 2007

 

 

 

 

 

1998 – 2003

Eldora Plastics, Inc.

CEO

  • Serves as chief executive of Eldora Plastics, Inc., and in partnership with the Board of Directors, is responsible for the overall success of Eldora Plastics, Inc.
  • Responsibilities include:
  • Legal compliance
  • Vision, policy and planning
  • Management and Administration

HCR Manor Care                                                                  Toledo, Ohio

Regional Human Resources Manager

  • Plan, direct, and coordinate human resource management activities to maximize strategic use of human resources functions for twenty-three skilled nursing or assisted living facilities in six Midwest states.
  • Consult with facility management in the areas of recruitment, selection and retention.
  • Present, teach and instruct operations and human resources staff on a wide variety of topics including policies, procedures, and applicable laws, regulations and rules.
  • Guide facility management on dispute resolution, disciplining and terminating employees.
  • Monitor employee relations climate and provide guidance and support to at risk buildings.  Provide consultation to facilities on following union contracts, hearing grievances, and assisting with contract negotiations.
  • Conduct investigations elevated above the location level.
  • Coordinate and assist in resolving employee charges of discrimination, Wage and Hour investigations, employee complaints, OSHA, Department of Labor, state survey and industry-specific regulations.

Quakerdale                                                                       New Providence, Iowa

Director of Administrative Services

  • Managed several departments including Human Resources, Maintenance, Medical/Food Services
  • Supervised staff including Director of Maintenance, Human Resources Coordinator, Health and Nutrition Coordinator, and Administrative Assistants 
  • Continued same duties as Director of Human Resources

Director of Human Resources

  • All personnel management including strategic planning, employee relations, recruiting, unemployment claims, internal investigations, benefits administration, coordinating and attending Board of Trustees Personnel Committee, developing annual departmental budget, construction of corporate manuals and handbooks.  Took over staff training and development department, including providing training to staff, planning and scheduling training activities, and record-keeping
  • Supervised 1½ FTEs – HR Coordinator and Administrative Assistant
  • Strategic projects completed include:
  • Writing and implementing affirmative action plan
  • Revising employee orientation program
  • Developing and implementing employee referral program, tuition reimbursement program, formal volunteer program, and career ladder system for direct care staff
  • Leading and advising supervisory team in revising direct care schedule from 24-hour days to shift work, implementing six month trial, and analyzing impact to turnover and employee satisfaction
  • Successfully developing human resources materials for accreditation process – received highest possible rating in 100% of reviewed items

 

1996 – 1998

 

 

 

 

 

 

 

 

 

1991 – 1996

TEAM Technologies                                               Cedar Falls, Iowa

Human Resources Director

  • All personnel management including determining and administering corporate policy in related areas, strategic planning, employee relations, training/professional development, unemployment claims, benefits administration, construction of corporate manuals and handbooks, and payroll.
  • Supervised two recruiters and one payroll clerk.
  • Developed and implemented competitive compensation programs

 

Eldora Plastics, Inc.                                                       Eldora, Iowa

Human Resource Manager

  • All personnel management including recruitment, selection, training/professional development, unemployment claims, benefits administration, construction of corporate manuals and handbooks, management of drug-free workplace program, safety program and OSHA compliance.
  • Coordinated effort to obtain ISO 9000 certification.
  • Purchased safety supplies, office supplies and office equipment.
  • General office duties including accounts payable, accounts receivable, payroll and tooling accounts.

Customer Relations Manager

  • Customer relations duties including marketing of proprietary product, safety program and OSHA compliance, quality control inspection, employee training and purchasing.

General office duties including inventory control, accounts payable, accounts receivable and tooling accounts.

 

Resume

Education

 

1987 – 1990

 

 

1992 – 1994

Simpson College                                                                  Indianola, Iowa

BA, Psychology

University of Northern Iowa                                         Cedar Falls, Iowa

Post Graduate Studies, Psychology  Emphasis:  Applied/Clinical

 

Regina Carroll

Current City: Versailles , KY

Resume

Education

BS Communication : University of Kentucky

Glen F. Marshall

Current City: Berwyn, PA

Information technology professional with extensive experience in:

  • Security and privacy
  • Systems architecture
  • Technology development, implementation, and operations
  • Social media and web site management
  • Customer support
  • Healthcare IT standards. 

Now retired.

Prior exeprience includes:

  • Sole proprietorship consultancy
  • Senior IT Architect and Standards Manager for Siemens Health
  • Senior IT Architect for Shared Medical Systems

 

Resume

Education

Temple University, BBA in Economics and Finance, 1971-1975

Georgia State University, studies in Mathematics and Economics, 1964-1969

Jim Evans

I have experience in all aspects of starting operating and exiting a successful small business.

I founded a business in 1989 where we serviced medical electronics equipment. We began with an initial investment of $1,000 and grew the business to over 5 million dollars annually. We have done this without debt.

I developed and implemented an exit strategy that allowed me to retire in 2011.

Prior to starting the business I was COO of a company that sold capital equipment to hospitals and doctors offices.

Resume

Education

I am a self taught business person that knows how to work in the real world and build a successful business.

Walter Derrick Newsom

Current City: San Antonio, TX

 

CEO/Administrator

Twenty one years’ experience with high-volume medical provider organization, demonstrating consistent record of increasing profit throughout tenure. Instrumental in increasing net profits from $130,000 to $2.54 million while developing the largest provider organization of its kind in Southern California. Strengths include problem resolution, business development, structuring, planning and implementation, business forecasting, financial analysis, training, team building, motivation, profit and loss management, internal and external report generation. Prior experience in management consulting with leading international firm.

 

Resume

Education

University of Northern Colorado

Golden West College of Huntington Beach

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